Our Refund Policy
If you are dissatisfied with your initial listing for ANY REASON during the first nine months of service, we will happily
cancel your listing and send you a refund based on the following chart.
Length of time since
listing first placed online |
Refund Percent |
| 0 to 3 months |
50% refund |
| 3+ to 6 months |
35% refund |
| 6+ to 9 months |
15% refund |
| 9+ months |
0% refund (see guarantee) |
Refunds are only available for your first listing during the first nine months of service. Sorry, but no refunds are available
on your second or subsequent listings. Please take this into account prior to adding additional listings or renewing your
listing.
Refunds do not apply to timeshare units OR in cases where the property is offered for rent less than 6 months of the year.
To request a refund, please send your request to Customer Service
and include your listing number, and your reason for dissatisfaction.
If you renew your listing, you do so with the understanding that it will remain online for life without refund. For information
upon selling your property or taking it off the market, please see the disclaimer
page.
Since many renters plan far in advance, it is best to allow listings to run continuously on a year round basis - we do not
offer to advertise properties on a 3, 6 or 9 month basis, our listing prices are set based upon the assumption that the
listing will run for forever.